Banner Image

Welcome to Our New Website!

While this website is new, our dedication to serving you remains the same. Please explore and enjoy our new website.
Locations Don't show again
Skip to Content
Close Icon

Fraud Center

Protecting Your Accounts, Identity, and Peace of Mind

Protecting your accounts and personal information is a shared effort—and having the right tools and knowledge makes all the difference. At Foresight Bank, we monitor for unusual activity, provide secure digital banking features, and partner with trusted national agencies to keep your information safe. This page brings those resources together in one place so you can prevent fraud, spot red flags early, and know what to do if something doesn’t feel right. Start with the quick steps below, or scroll for Identity Theft resources, fraud recovery steps, and security best practices.
 

If You Notice Suspicious Activity

If you believe your information or accounts may be at risk, reach out to us right away.
You can find contact information for your local branch on our Locations page.

Lost or stolen ATM/Debit Card:

  1. Call 1-888-297-3416 immediately

  2. Then call us at 815-209-0610 to make us aware

Important reminder:
Foresight Bank will NEVER call, email, or text you to ask for your full card number, PIN, or online banking credentials. If you receive a request like this, do not respond and contact us directly.
 

Identity Theft Resources

We frequently direct customers to trusted national resources for step-by-step help and education, including:
 

Identify Theft: What to Know, What to Do   Identity Theft Interactive Guide: What to do Tips to Avoid Phishing Scams 


Free Annual Credit Reports

Request a free credit report from each of the three major bureaus at
AnnualCreditReport.com or by calling (877) 322-8228.

Everyday Tips to Reduce Your Risk


Small habits can make a big difference in protecting your personal information and accounts:

  • Monitor your accounts regularly through digital banking
  • Review credit reports annually for unfamiliar activity
  • Shred documents containing personal or financial information
  • Avoid clicking on links in unexpected texts or emails
  • Use strong, unique passwords and update them regularly
  • Store personal documents securely at home
  • Keep debit card and account numbers private—don’t share over phone, email, or text

Trust your instincts. If something feels off, pause and verify before sharing information.

What To Do If You Suspect Fraud


If something doesn’t look right, take action quickly to limit potential damage:

  • Contact your local Foresight Bank branch immediately
  • Lock your debit card in Digital Banking or call to deactivate
  • Review recent transactions and report unfamiliar charges
  • Change passwords, PINs, and security questions
  • Place a fraud alert with a credit bureau
  • Report scams or identity theft to ftc.gov/scams
  • File a police report if personal information was compromised

Need help? We're here to support you—reach out any time.

What To Do If You’re a Victim of Identity Theft

If you believe you’re a victim of identity theft, take these steps as soon as possible and keep detailed notes of who you spoke with and when, plus copies of all correspondence.
 

Step 1: Place a Fraud Alert and Review Your Credit Reports

A fraud alert tells lenders to take extra steps to verify your identity before opening new accounts.

Contact one of the three credit bureaus; they are required to notify the others:

After placing an alert, you’re entitled to free copies of your credit reports. Review them carefully for:

  • Accounts you didn’t open
  • Inquiries from companies you don’t recognize
  • Incorrect personal information (address, SSN, employers, etc.)

If you find errors or fraudulent activity, work with the bureaus to have that information corrected.

For more help, contact the Federal Trade Commission (FTC) at 1-877-ID-THEFT (1-877-438-4338) or visit ftc.gov/idtheft.


Step 2: Close or Correct Compromised Accounts

For any account you know—or suspect—has been opened or used fraudulently:

  • Call the company’s fraud or security department right away
  • Follow up in writing with copies (not originals) of any supporting documents
  • Send letters by certified mail with return receipt and keep copies for your records

When opening replacement accounts, choose new PINs and passwords that are hard to guess. Avoid using your birth date, phone number, or mother’s maiden name.

Your bank or creditors may have their own fraud dispute forms—request and complete these if needed. Additional details on closing or reopening accounts can be found on the FTC’s website.

Don’t forget to notify your bank(s) immediately of possible identity theft so we can help protect your accounts.


Step 3: File a Police Report

File a report with your local police department in the community where the identity theft occurred.

  • Ask for a copy of the report or at least the report number
  • This can be helpful when working with creditors or credit bureaus that require proof of the crime

If local police are reluctant to take a report, ask if you can file a “Miscellaneous Incident” report, or contact another jurisdiction (such as state police).
 

Step 4: File a Complaint with the FTC

Filing a complaint with the Federal Trade Commission helps law enforcement track and address identity theft nationwide. The FTC can:

  • Share your complaint with other government agencies and companies
  • Use the information to investigate and enforce consumer protection laws

You can file a complaint at ftc.gov/idtheft or by calling 1-877-ID-THEFT (1-877-438-4338).

When in Doubt, Reach Out

If you’re unsure whether something is legitimate, or you think your information may be at risk: Contact your local Foresight Bank branch or call us at 815-209-0610. For a lost or stolen ATM / Debit Card, please call 1-888-297-3416. We’re here to help you protect your accounts and work through next steps if something goes wrong.

You are now leaving Foresight Bank
Continue